The satisfaction of our customers provides the basis for our company’s long-term success. Our corporate activities are always aimed at further improving the existing high quality of our products and services.
The customer wishes and demands, which we consistently convert to innovative and attractive products, stand at the forefront of all our new and continued product developments.
Customer requests are conducted regularly and are competently answered. The managing of orders is conducted quickly and reliably. All business processes and communication with our customers is handled confidentially. Claims are documented, thoroughly reviewed and quickly resolved.
Our highly motivated and well experienced staff play a considerable role in successfully implementing company goals.
We pursue a fair and ambitious partnership with our suppliers and service providers.
With respect to our ISO 9001:2015 certification, our processes are continually audited and further developed.
Eurofins GeneScan Technologies is certified according to ISO 9001:2015 (download ISO 9001:2015 certificate).